Cindy Schellenberg
1021 S Park Ave Apt 312Titusville, FL 32780
(321) 268-3206
Alternate Phone: (321) 544-7379
cindy72457@gmail.com
QUALIFICATIONS
* Approximately 20 years of increasing responsibilities in Customer Service related positions
* Worked in Fast Food as an assistant manger.
* Worked in retail selling furniture for two different office supply companies.
* Strong money handling skills working as a cashier, and handling deposits while in Fast Food Management.
* Strong people skills, and able to resolve most problems within the realm of company policy.
STRENGTHS
* Strong organizational skills.
* Computer literate
* Can work with sense of urgency when called on
* Tasks assigned to me are completed in a timely manner
* Ability to communicate effectively with customers, management, and staff.
EMPLOYMENT
Best Western Space Shuttle In
Titusville, FL
April 2004 to Present
Front Desk Clerk
Responsible for greeting guests, checking them in and ensure they have an enjoyable stay at the hotel. Report any problems to General Manager.
Able to manage hotel when General Manager is not on duty. Resolve guest complaints as the manager on duty.
JC Penney, Titusville, Fl
Sales person, shoes, 2002 - 2004
Give excellent customer service in shoe department, including suggestive selling.
Work with other shoe associates to insure stockroom is kept up to JC Penney standards.
General housekeeping to ensure the shoe department is kept inviting for customers.
Staples, Titusville, FL
Head Cashier, 2000 - 2002
Helped to train cashiers.
Took charge of all Rebate information.
General housekeeping and organization of the Customer Service Desk.
Completed the customers experience at Staples by ringing them out in a timely manner.
I had the opportunity to head up the Furniture department when first hired. As the company restructured, I was asked to lead the Office Supply section.
Office Depot, Merritt Island, FL
Cashier/Furniture Sales Consultant, 1994 - 2000
I was trained as a cashier, sales floor person, and furniture consultant. As a cashier, I helped complete the customers shopping experience by ringing them in a timely manner.
As a salesfloor person, I helped customers obtain supplies quickly.
As a Furniture Consultant, I was able to complete the sale, many times getting add on items, and having repeat customers.
Also able to resovle problems with management intervention.
Pike Products-Space Shirts, Merritt Island, Fl
AD Specialties Consultant, 1997 - 1998
Responsible for helping companies grow their business through the use of Advertising Specialties.
Island Office Supply, Merritt Island, FL
Sales Person, 1996 - 1997
Assisted walk in customers. Created special orders for companies needs on a call in basis.
Company went out of business in September 1997.
EDUCATION
Wheeling Central High School, Wheeling, West Virginia
1975
High School marching band, majorette,
Freshman, Sophomore, Junior year.
Drama Club, Senior year.
Year Book Staff, Senior Year.
